Trusted Dentist's in Emerald and Rockhampton

Welcome to
Serenity Dental CQ

Welcome to Serenity Dental CQ

Memorable Client Experiences

Our experienced team is committed to providing the most advanced procedures dentistry has to offer. Our mission is to help you keep your teeth looking good and feeling good for the rest of your life.

What we do

Comprehensive Dental Care for All Ages

Whether you need a routine check-up, advanced restorative treatments, or cosmetic dentistry, our experienced team is here to help. We offer a wide range of services to meet your dental needs:

Sedation Options

At Serenity Dental CQ, we understand that visiting the dentist can make some people feel anxious. Our gentle sedation options are designed to help you stay calm and comfortable throughout your appointment. These safe techniques are administered under professional supervision to ensure a relaxed and positive experience. 

We tailor every approach to your needs, so you can receive the care you deserve in a stress-free environment.

General Anaesthetic

General Anaesthetic

For patients requiring extensive procedures or those with severe dental anxiety.

Happy Gas (Nitrous Oxide)

A safe and effective option to help you feel calm and relaxed during your visit.

Meet the Owners

Friendly, caring and experienced team with a gentle touch.

Dr. Shiv Pillay

OWNER AND PRINCIPAL DENTIST

Mrs. Natasha Pillay

OWNER AND PRACTICE MANAGER

Health Insurance Providers

We accept all health funds and are preferred provider for CBHS in Rockhampton, HCF, CBHS, Westfund, Medibank and Bupa in Emerald. We offer interest-free dental payment plans, which means that you can spread the cost of your treatment over a period of time, making it more manageable for you and your family.

Please contact us if you have any questions about your specific insurance plan.

Payment Options

Our payment plans are available at both our Emerald and Rockhampton clinics, and we accept Afterpay, Zippay, and Humm (with up to four years interest-free) options. Our friendly staff are here to help you find a plan that suits your needs. Our goal is to provide high-quality dental care that fits your budget.

TLC Payment Plans

Google Reviews

Don’t just take our word for it—see what our patients have to say! Check out our Google Reviews to hear about their experiences with Serenity Dental CQ. We are proud of our reputation for delivering exceptional care and service.
Serenity Dental CQ - Emerald Dentist place picture
4.9
Based on 443 reviews
Linda N. profile picture
Linda N.
4 months ago
The staff and dentist and dental assistant were super friendly and do professional. Actually looking forward to my next visit
Linda N. profile picture
Linda N.
4 months ago
The staff and dentist and dental assistant were super friendly and do professional. Actually looking forward to my next visit
Robyn S. profile picture
Robyn S.
4 months ago
Had a checkup and clean done yesterday. Dr Connor and his assistant put my fears to rest of dentists in the visit. They took their time, explained what was going to happen and made the experience comfortable.
Robyn S. profile picture
Robyn S.
4 months ago
Had a checkup and clean done yesterday. Dr Connor and his assistant put my fears to rest of dentists in the visit. They took their time, explained what was going to happen and made the experience comfortable.
Kerri R. profile picture
Kerri R.
5 months ago
The staff are very professional and caring. I went in thinking I would be starting a long term procedure and was provided with an alternative treatment. This treatment was finished quickly and looks amazing! Thank you for your consideration and incredible work Dr Binny!!!!
Kerri R. profile picture
Kerri R.
5 months ago
The staff are very professional and caring. I went in thinking I would be starting a long term procedure and was provided with an alternative treatment. This treatment was finished quickly and looks amazing! Thank you for your consideration and incredible work Dr Binny!!!!
Candice H. profile picture
Candice H.
6 months ago
My family and i went again yesterday and the service is always amazing, Dr shiv, Dr Binny & Dr Brooke are all wonderful, very gentle, kind and knowledgeable. The reception staff are always polite and friendly and the clinic is very clean and modern with all the best equipment.
I recommend serenity to anyone i can…. Always top tier service 👌
Candice H. profile picture
Candice H.
6 months ago
My family and i went again yesterday and the service is always amazing, Dr shiv, Dr Binny & Dr Brooke are all wonderful, very gentle, kind and knowledgeable. The reception staff are always polite and friendly and the clinic is very clean and modern with all the best equipment.
I recommend serenity to anyone i can…. Always top tier service 👌
hemi N. profile picture
hemi N.
7 months ago
Have not been to dentist for long time. Had two teeth removed dentis was excellant. Love tv on ceiling, staff were awsome.
hemi N. profile picture
hemi N.
7 months ago
Have not been to dentist for long time. Had two teeth removed dentis was excellant. Love tv on ceiling, staff were awsome.
Jasmine H. profile picture
Jasmine H.
8 months ago
Hands down, the best dental experience I have ever had, and I've had multiple dental procedures over 35ys. 100% pain free fillings. Dr.Connor did a fantastic job and made what typically is an uncomfortable process, a easy, quick and painless experience. It's so great to have his level of expertise in a rural area. Thank you Dr.Connor!
Jasmine H. profile picture
Jasmine H.
8 months ago
Hands down, the best dental experience I have ever had, and I've had multiple dental procedures over 35ys. 100% pain free fillings. Dr.Connor did a fantastic job and made what typically is an uncomfortable process, a easy, quick and painless experience. It's so great to have his level of expertise in a rural area. Thank you Dr.Connor!
Annabelle H. profile picture
Annabelle H.
8 months ago
What a wonderful experience I had today at my first appointment with Dr Binny! Dr Binny and his assistant were so lovely, gentle and thorough. Dr Binny explained everything so clearly and made me feel very comfortable. Thank you so much Dr Binny, I look forward to my next visit.
Annabelle H. profile picture
Annabelle H.
8 months ago
What a wonderful experience I had today at my first appointment with Dr Binny! Dr Binny and his assistant were so lovely, gentle and thorough. Dr Binny explained everything so clearly and made me feel very comfortable. Thank you so much Dr Binny, I look forward to my next visit.
Matty K. profile picture
Matty K.
9 months ago
Dr. Binny G and his assistant were amazing, my anxiety was through the roof but they worked with me and got it done painlessly and efficiently. 100% would go back. Best dental experience I've had.
Matty K. profile picture
Matty K.
9 months ago
Dr. Binny G and his assistant were amazing, my anxiety was through the roof but they worked with me and got it done painlessly and efficiently. 100% would go back. Best dental experience I've had.
KT S. profile picture
KT S.
10 months ago
Dr Brooke has twice seen me on the same day and is thorough and kind. Great experience.
KT S. profile picture
KT S.
10 months ago
Dr Brooke has twice seen me on the same day and is thorough and kind. Great experience.
Linda A. profile picture
Linda A.
11 months ago
I had an excruciating toothache over the weekend and they were able to fit me in when I called up Monday morning, X-ray revealed infected tooth that needed antibiotics followed by extraction the following week. Dr Connor was excellent and reassured me constantly throughout the extraction which was very quick and with minimal pain. Highly recommend Serenity Dental and thank you for your prompt, caring attention.
Linda A. profile picture
Linda A.
11 months ago
I had an excruciating toothache over the weekend and they were able to fit me in when I called up Monday morning, X-ray revealed infected tooth that needed antibiotics followed by extraction the following week. Dr Connor was excellent and reassured me constantly throughout the extraction which was very quick and with minimal pain. Highly recommend Serenity Dental and thank you for your prompt, caring attention.
Carla M. profile picture
Carla M.
11 months ago
I am extremely frightened of dentists!! Recently I had to have a large filling and a tooth removed. Dr Connor was amazing he was so gentle and so kind. He explained everything thoroughly as he went. I would highly recommend him. Also Britt his assistant was amazing and kind as well. They make a great team. I think they may have even cured my fear of dentists!!!! Many thanks to you both
Carla M. profile picture
Carla M.
11 months ago
I am extremely frightened of dentists!! Recently I had to have a large filling and a tooth removed. Dr Connor was amazing he was so gentle and so kind. He explained everything thoroughly as he went. I would highly recommend him. Also Britt his assistant was amazing and kind as well. They make a great team. I think they may have even cured my fear of dentists!!!! Many thanks to you both
Blair T. profile picture
Blair T.
12 months ago
The service was great and Dr conner and the chair assistant were fantastic so good in fact I'm going back next week and I hadn't been to a dentist in 35yrs.
Blair T. profile picture
Blair T.
12 months ago
The service was great and Dr conner and the chair assistant were fantastic so good in fact I'm going back next week and I hadn't been to a dentist in 35yrs.
Rebecca L. profile picture
Rebecca L.
1 year ago
My 15 year old daughter needed two adult teeth extracted before getting her braces.
Serenity Dental were extremely accommodating booking our appointment to suit.
Dr Brooke H was exceptional, so professional, caring and gentle. My daughter didn’t feel any pain whatsoever.
I highly recommend Dr Brooke H and Serenity Dental.
Rebecca L. profile picture
Rebecca L.
1 year ago
My 15 year old daughter needed two adult teeth extracted before getting her braces.
Serenity Dental were extremely accommodating booking our appointment to suit.
Dr Brooke H was exceptional, so professional, caring and gentle. My daughter didn’t feel any pain whatsoever.
I highly recommend Dr Brooke H and Serenity Dental.
Saskia S. profile picture
Saskia S.
1 year ago
Dr Brooke was great! As someone who has a fear of the dentist she completely put me at ease and talked me through every step she was doing. Highly recommend!
Saskia S. profile picture
Saskia S.
1 year ago
Dr Brooke was great! As someone who has a fear of the dentist she completely put me at ease and talked me through every step she was doing. Highly recommend!
Ed W. profile picture
Ed W.
1 year ago
Dr Binny and the attending staff were excellent. Dr Binnys expertise and professionalism in addressing my dental needs went beyond expectations. Thank you to the dental hygienist and Dr Binny specifically.

The technology invested in this dental practice, Dr Binnys professional use and application of this technology in addressing my needs suggests he will be in great demand and I was obviously lucky to have access to him with my urgent dental work.
Two appointments were arranged on the same day due to my predicament and I cannot be more thankful.
The communication and the personal care provided by all staff were both exceptional.

Emerald and the broader region are extremely lucky to have these people and the service they provide.

Thank you once again, Ed Wszola
Ed W. profile picture
Ed W.
1 year ago
Dr Binny and the attending staff were excellent. Dr Binnys expertise and professionalism in addressing my dental needs went beyond expectations. Thank you to the dental hygienist and Dr Binny specifically.

The technology invested in this dental practice, Dr Binnys professional use and application of this technology in addressing my needs suggests he will be in great demand and I was obviously lucky to have access to him with my urgent dental work.
Two appointments were arranged on the same day due to my predicament and I cannot be more thankful.
The communication and the personal care provided by all staff were both exceptional.

Emerald and the broader region are extremely lucky to have these people and the service they provide.

Thank you once again, Ed Wszola
Erin H. profile picture
Erin H.
1 year ago
Dr Brooke was very friendly and explained everything as we went. I appreciate her attentiveness and friendliness
Erin H. profile picture
Erin H.
1 year ago
Dr Brooke was very friendly and explained everything as we went. I appreciate her attentiveness and friendliness
Lauren O. profile picture
Lauren O.
1 year ago
Honestly what a lovely lovely dentist and my experience with Dr.Connor was amazing! Down to earth lad who put me at ease instantly and was very honest and open about everything. Clearly knowledgable at what he does and overall I was really happy with my checkup appt. I am travelling/living in Aus at the moment so it had been over a year since my last checkup back in England. Don’t put off going here and getting your regular checkups! Nothing to worry about when there’s lush dentists like this around. Thanks again and il be back for sure if im in the area again :) keep up the work!
Lauren O. profile picture
Lauren O.
1 year ago
Honestly what a lovely lovely dentist and my experience with Dr.Connor was amazing! Down to earth lad who put me at ease instantly and was very honest and open about everything. Clearly knowledgable at what he does and overall I was really happy with my checkup appt. I am travelling/living in Aus at the moment so it had been over a year since my last checkup back in England. Don’t put off going here and getting your regular checkups! Nothing to worry about when there’s lush dentists like this around. Thanks again and il be back for sure if im in the area again :) keep up the work!
Jacinta K. profile picture
Jacinta K.
1 year ago
I had the most positive, calm and relaxing experience. The dentist I saw stepped me through everything before it happened. This would have to be the best dental clinic I’ve been to!
Jacinta K. profile picture
Jacinta K.
1 year ago
I had the most positive, calm and relaxing experience. The dentist I saw stepped me through everything before it happened. This would have to be the best dental clinic I’ve been to!
jodi P. profile picture
jodi P.
1 year ago
I can't speak more highly about the incredible service I receive from Dr. Connor and the entire team. Dr Connor is not only a skilled and knowledgeable dentist but also someone who truly cares about my comfort and well-being. He takes the time to explain each step of the process, answers all my questions with patience, and ensures I feel informed and confident about my treatment. From the moment I walk through the door, all staff are amazing, friendly, caring, professional, and clearly passionate about what they do. Highly recommended to anyone looking for top-tier dental care in a welcoming environment.
jodi P. profile picture
jodi P.
1 year ago
I can't speak more highly about the incredible service I receive from Dr. Connor and the entire team. Dr Connor is not only a skilled and knowledgeable dentist but also someone who truly cares about my comfort and well-being. He takes the time to explain each step of the process, answers all my questions with patience, and ensures I feel informed and confident about my treatment. From the moment I walk through the door, all staff are amazing, friendly, caring, professional, and clearly passionate about what they do. Highly recommended to anyone looking for top-tier dental care in a welcoming environment.
Ana B. profile picture
Ana B.
1 year ago
Loved the service and the staff were so friendly. Definitely recommend especially to those who fear going to a dentist.
Ana B. profile picture
Ana B.
1 year ago
Loved the service and the staff were so friendly. Definitely recommend especially to those who fear going to a dentist.
Tammy P. profile picture
Tammy P.
1 year ago
Wow!!! Amazing Treatment by Dr Connor and his team and the friendly staff at the reception; I loved that I could get my crown done on the same day as my cleaning. Thank you very much for the great, friendly service.
Tammy P. profile picture
Tammy P.
1 year ago
Wow!!! Amazing Treatment by Dr Connor and his team and the friendly staff at the reception; I loved that I could get my crown done on the same day as my cleaning. Thank you very much for the great, friendly service.
Olivia B. profile picture
Olivia B.
2 years ago
Dr Brooke is absolutely lovely and very thorough. Going to the dentist is never fun, but Serenity ease all the anxiety around it and make it a pleasant experience ❤️🙏☺️
Olivia B. profile picture
Olivia B.
2 years ago
Dr Brooke is absolutely lovely and very thorough. Going to the dentist is never fun, but Serenity ease all the anxiety around it and make it a pleasant experience ❤️🙏☺️
Oldfield O. profile picture
Oldfield O.
2 years ago
Thank you for removing the sore tooth
Aching today but the pain has gone. Very quick and relatively painless procedure for a dental phobic. Recommend this clinic for all those with a “fear” as they are very empathetic and gentle.
Oldfield O. profile picture
Oldfield O.
2 years ago
Thank you for removing the sore tooth
Aching today but the pain has gone. Very quick and relatively painless procedure for a dental phobic. Recommend this clinic for all those with a “fear” as they are very empathetic and gentle.
Rhonda W. profile picture
Rhonda W.
2 years ago
Very friendly staff
Can't rate them any higher...awesome people..professional yet still people
Rhonda W. profile picture
Rhonda W.
2 years ago
Very friendly staff
Can't rate them any higher...awesome people..professional yet still people
Ethan W. profile picture
Ethan W.
2 years ago
Ethan W. profile picture
Ethan W.
2 years ago
Sophie T. profile picture
Sophie T.
2 years ago
Very polite friendly staff.
Sophie T. profile picture
Sophie T.
2 years ago
Very polite friendly staff.
Susan F. profile picture
Susan F.
2 years ago
Dr Binny gentle as usual. No pain. I have an extremely sensitive molar so the suction gizmo with cold air can be very painful, Dr Binny created a shield to prevent the cold air causing pain. Best dentist I've ever had. Just voice your concerns and he will help.
Susan F. profile picture
Susan F.
2 years ago
Dr Binny gentle as usual. No pain. I have an extremely sensitive molar so the suction gizmo with cold air can be very painful, Dr Binny created a shield to prevent the cold air causing pain. Best dentist I've ever had. Just voice your concerns and he will help.
Louisa G. profile picture
Louisa G.
2 years ago
Excellent treatment Thankyou
Louisa G. profile picture
Louisa G.
2 years ago
Excellent treatment Thankyou
Candice S. profile picture
Candice S.
2 years ago
Candice S. profile picture
Candice S.
2 years ago
Jenna R. profile picture
Jenna R.
2 years ago
Wonderful experience again with Dr Connor, painless wisdom tooth removal, all done in a matter of minutes. Healing well and still no pain. Thanks again team!
Jenna R. profile picture
Jenna R.
2 years ago
Wonderful experience again with Dr Connor, painless wisdom tooth removal, all done in a matter of minutes. Healing well and still no pain. Thanks again team!
Jason C. profile picture
Jason C.
2 years ago
Dr Connor is amazing. My fear for dentistry is quickly calmed down by then. They are the most caring and gentle dentist I’ve ever been to. Giving me the confidence to visit often now
Jason C. profile picture
Jason C.
2 years ago
Dr Connor is amazing. My fear for dentistry is quickly calmed down by then. They are the most caring and gentle dentist I’ve ever been to. Giving me the confidence to visit often now
Lusia A U. profile picture
Lusia A U.
2 years ago
This is a the best dental clinic i ever been. I really love it. I didn’t feel any pain when they numb my tooth they did a really good job❤️❤️❤️
Lusia A U. profile picture
Lusia A U.
2 years ago
This is a the best dental clinic i ever been. I really love it. I didn’t feel any pain when they numb my tooth they did a really good job❤️❤️❤️
Trevor profile picture
Trevor
2 years ago
I am feeling good, I wish I had done this sooner, saved my broken tooth and fixed another before it became a bigger problem. I felt a little tense at first, but settled down quite quickly. The dentist and his assistant were very professional and caring, a very happy atmosphere, diffidently in good hands.
Trevor profile picture
Trevor
2 years ago
I am feeling good, I wish I had done this sooner, saved my broken tooth and fixed another before it became a bigger problem. I felt a little tense at first, but settled down quite quickly. The dentist and his assistant were very professional and caring, a very happy atmosphere, diffidently in good hands.
Trent W. profile picture
Trent W.
2 years ago
The care and dedication that was shown to me from the dentist and staff was amazing. I stopped seeing dentist many years ago due to a bad experience but after yesterday if they are like that I will continue to go back. I was in no pain after or throughout the night. Thankyou for showing care and compassion to your clients
Trent W. profile picture
Trent W.
2 years ago
The care and dedication that was shown to me from the dentist and staff was amazing. I stopped seeing dentist many years ago due to a bad experience but after yesterday if they are like that I will continue to go back. I was in no pain after or throughout the night. Thankyou for showing care and compassion to your clients
Irish K. profile picture
Irish K.
2 years ago
Amazing dentist and staff! Dr. Connor was our dentist, he is very knowledgeable and good in explaining things. Also, he is good in handling kids and not intimidating. The clinic is squeaky clean and peaceful.
Irish K. profile picture
Irish K.
2 years ago
Amazing dentist and staff! Dr. Connor was our dentist, he is very knowledgeable and good in explaining things. Also, he is good in handling kids and not intimidating. The clinic is squeaky clean and peaceful.
Serenity Dental CQ - Rockhampton Dentist place picture
4.9
Based on 406 reviews
Jo-Anna T. profile picture
Jo-Anna T.
1 month ago
I had an appointment yesterday and received some unexpected news. The dentist was incredibly kind, compassionate, and professional. They took the time to explain everything clearly, made sure I understood what to expect, and gave me excellent advice for caring for things at home. Although it was a difficult appointment, I left feeling informed, supported, and very grateful for the care I received. Highly recommend.
Damon W. profile picture
Damon W.
2 months ago
After my usual dental surgery in Yeppoon was burned down, I've been twice and both times I've had a very good experience. My Columbian dentist is always on time, professional, gentle, kind and makes you feel very comfortable. Thank you.
Stargaze314 profile picture
Stargaze314
2 months ago
Staff are so professional. Everything is explained clearly, and your comfort is really important. Felt so little discomfort with getting my tooth pulled and am actually feeling very little pain the next day. Recommended my whole family switch to this practice. Dr Inho is an excellent practitioner.
Mitchel T. profile picture
Mitchel T.
3 months ago
I haven't been to a dentist in about 5 years and booked an appointment with Dr In Ho Lee. He was very meticulous and listened to all my concerns. All the staff are really nice. Great place to go 100% recommend.
Adam L. profile picture
Adam L.
4 months ago
Hands down the best dentists 🙌
Ive had the pleasure seeing Dr Nancy and recently Dr. Inho Lee.
Both these dentists were Easy going , professional, not judgemental. They Workout the best cost effective quote so you know exactly what you're paying on the day. Thanks again 🙏
Stacey D. profile picture
Stacey D.
6 months ago
Today was my first time at Serenity Dental today for my 5 year old son. As an ex dental assistant myself, I am extremely impressed with everything about today's experience. The kind teamwork environment was very evident and made my nervous son feeling very comfortable. Dr TK is very knowledgeable and great at explaining what treatment needed to be done. I highly recommend this practice
Nicole L. profile picture
Nicole L.
6 months ago
After travelling over 3 hours to have the assessment to see if I was legible to have dental work done under general anesthesia, I was met with kindness and support. All xrays completed on site. Everything explained in a gentle environment to reduce anxiety and fear. Was even able to tolerate a light clean. Very reasonable price and quote for treatment. Great care and follow-up from the team. Looking forward to working with them through the dental process.
Rebecca T. profile picture
Rebecca T.
7 months ago
Such a Colourful, Clean dental clinic. First time here. Appointment made for my 10-year-old daughter to see Dr Inho Lee. What a lovely dentist made my daughter feel very calm. Procedure went quickly. She loved watching the telly on the roof and Doctor Lee‘s 3-D printed anime figure on the shelf in the room.
Shaunnish D. profile picture
Shaunnish D.
7 months ago
Dr Nanci is by far one of the nicest and gentlest dentists I've ever been too. She is always happy and bubbly. She has definitely made me less anxious when going to her as well
Suzy W. profile picture
Suzy W.
8 months ago
Had a great urgency appointment again. Dr Nanci is always so kind and supportive. The front desk and the assistants were so nice and helpful. They make you feel comfortable and just provide a great service.
I tell all my family and friends how great Serenity is.
Kaitlin F. profile picture
Kaitlin F.
8 months ago
Have had such a great experience everytime I have been into Serenity!!
Everyone from the front desk staff to the dentists (We see Dr Nanci who is so kind, professional and comforting) and the assistants etc are all so lovely and explain things perfectly. They make you feel comfortable and just provide a great service.
I have already told so many of my friends and family to start going to Serenity.
Kirsty D. profile picture
Kirsty D.
9 months ago
Our little boy recently saw Dr Nancy, he has previously been to another dentist where he had a bit of traumatic visit that didn’t go very well.

Thus we were a bit apprehensive but after a lot of research serenity dental with Dr Nancy in particular looked like a good option.

Dr Nancy completely exceeded expectations, our concerns were addressed with his teeth but most importantly he had a great time !

On the way home in the car he asked when we can go back to the dentist 😂 thank you Dr Nancy !
moonb3ams profile picture
moonb3ams
10 months ago
I hadn't been to a dentist in 10 years due to crippling fear, i immediately started crying as i walked into the dentist's office.
I got a snapped tooth pulled and walked out smiling and relaxed.
I cannot begin to explain how much Dr.Nanci and the girls have changed my life and my dental journey.
The level of caring and understanding they all show is nothing like I've ever experienced at a dentist.
If you're looking to change your outlook on dental work, go to Serenity!
I recommend them to anyone who will listen.
Shaun C. profile picture
Shaun C.
10 months ago
I can’t thank Dr. Nanci and Libbi enough for everything they’ve done for me. Their professionalism, kindness, and genuine care made the entire experience amazing from start to finish. I’m absolutely thrilled with my beautiful new smile — it’s better than I ever imagined.

Thank you both for your exceptional work and for making me feel so comfortable throughout the whole process. Highly recommend Serenity Dental to anyone wanting quality care and outstanding results!
Giselle V. profile picture
Giselle V.
10 months ago
I had the most amazing experience at Serenity Dental recently. I honestly haven’t been to a dentist in a few years, so I was very anxious/nervous for this visit. I immediately felt those nerves fade when I walked through the doors of this place. I was greeted so nicely by both Libbi and Ariell on reception. The pair were so kind and welcoming. I was taken care of by Dr Nanci and Kailee on the day. I booked with Dr Nanci because I saw all the amazing reviews she had online and I was not disappointed, she is even more lovely in person! She took the time to answer all my questions, went above and beyond with my treatment. Kailee was so professional and kind to me as well. They are a dynamic duo! Libbi saw me out and she is just a ray of sunshine, honestly. She chatted with me about my experience and even took the time to listen about my upcoming move back to the states. This was the most spectacular experience at a dental practice I have ever had, everyone here is a real superstar. I can’t recommend this place enough, I will be sure to pass on my experience here to others searching for an amazing dental practice. Thanks guys!
Hannah B. profile picture
Hannah B.
10 months ago
I woke up with pain in molar. I booked online for an emergency consult. I was able to get an appointment that morning. All the staff were amazing! Everyone waa friendly and helpful. Nanci was very thorough and explained everything clearly. Can not recommend enough.
Kylie S. profile picture
Kylie S.
10 months ago
Fantastic experience from beginning to end. Even as a new patient I was able to get a quick appointment for a toothache. Dr Nanci and her team were absolutely fantastic. Very caring and reassuring the whole time.
Rhiannon C. profile picture
Rhiannon C.
11 months ago
Extremely impressed with the quality of care I received at my appointment. The doctor was extremely thorough and compassionate. I will not be attending another dental service now, I’ve found my dentist at serenity! Thank you!
Chynna D. profile picture
Chynna D.
11 months ago
Highly recommend!! Dr Nanci is amazing. She’s so kind and gentle and explains things thoroughly until she knows your comfortable and understand the details and options. My new regular dentist I felt so reassured when I left
Loren B. profile picture
Loren B.
11 months ago
Dr Nanci has really brought back the kindness and soft touch to dentistry that has been missing for all of my life. I now go to the dentist with confidence, knowing I'm seeing her it's almost feel like it's a relaxing treatment. It is such a beautiful clinic with absolutely wonderful people working there. So welcoming! Thank you so much.
Theo and Ethan C. profile picture
Theo and Ethan C.
11 months ago
After almost a decade of avoiding dentists because of past experiences that left me feeling belittled and anxious, I finally found someone who truly changed everything. Dr Nanci made me feel completely comfortable, welcome, and genuinely cared for from the moment I walked in. She repaired my chipped tooth with such speed, precision, and gentleness — and it was completely painless!

For the first time, I left a dental appointment feeling confident and relieved instead of embarrassed or judged. I’ll never go to another dentist again, and neither will my family. I can’t recommend this clinic enough, especially for anyone who’s nervous, had bad experiences in the past, or just wants to be treated with kindness, empathy, and real skill.
Rochelle L. profile picture
Rochelle L.
12 months ago
Can't fault Serenity Dental CQ. Absolutely amazing each and everyone one! The recipetions are so warm and caring and everyone in the dentists rooms are fantastic. Doesn't matter who you see, everyone cares and listens to your concerns!
Billie M. profile picture
Billie M.
1 year ago
Neuroaffirming & kid-friendly dentists! Our family is loving Serenity. Our AuADHD kids were not excited about checkups & one needed a filling.

The team are warm, friendly, knowledgeable & understand sensory issues.

So far we’ve seen Dr Nanci & Dr TK - both have incredible skills & a lovely empathetic way about them. The dentist isn’t such a scary place now.
Probin Y. profile picture
Probin Y.
1 year ago
I had a truly wonderful experience with Dr. Nanci. She was kind and reassuring throughout the entire procedure. I did not feel any pain at all and was pleasantly surprised at how quickly and smoothly everything was completed
Julie no O. profile picture
Julie no O.
1 year ago
I went in expecting to have a tooth pulled, but thanks to Dr. Inho I left with just a painless filling and a huge sense of relief. Inho was incredibly understanding, comforting, and clearly skilled. He took the time to explain everything and made sure I felt at ease the entire time. Shelby, his assistant, was super helpful and on-the-ball. The clinic was spotless, modern, and welcoming. I was genuinely surprised by how smooth and stress-free the whole experience was. Shoutout to Libbi on the front desk! Highly recommend!
taylah D. profile picture
taylah D.
1 year ago
After 15+ years since visiting a dentist the last time, Dr Nanci made me feel so comfortable. She explained everything so clearly and made sure I understood everything. I am so glad I found this dentist surgery, and especially Dr Nanci. I highly recommend this clinic!!
Facts U. profile picture
Facts U.
1 year ago
If you are an intelligent person wanting treatment by an intelligent dentist don't go with Dr Nanci. She has outdated views & training and over reacts and even refuses to do simple routine dental procedures. Would not recommend going with her. Although there may be other more competent staff in the clinic that I did not meet, my advice is to avoid Dr Nanci if you can.
Bek D. profile picture
Bek D.
1 year ago
Highly recommend Dr Nanci and her team at Serenity Dental!
I’m usually very anxious when it comes to dental visits, but Dr Nanci completely changed that experience for me. From the moment I walked in, the atmosphere was calm and welcoming — the room was beautifully set up with stunning artwork that really helped put me at ease.

Dr Nanci took the time to talk me through every step of the process, checking in with me often and making sure I felt comfortable the entire time. Her kindness, patience, and genuine care made such a difference. You can truly tell she’s passionate about her work and her patients.

If you’re looking for a dentist who is not only highly skilled but also incredibly compassionate, I can’t recommend Dr Nanci and her team enough!
Isabelle M. profile picture
Isabelle M.
1 year ago
I cannot recommend Dr Nancy or serenity dental enough. For someone who is petrified of dentist and I mean petrified Dr Nancy made my last appointment so easy. The time and patience she takes to ensure you are comfortable and looked after is not anything iv experienced anywhere. I got a quick filling and a clean which was painless and over so quickly. I generally like to avoid going to my appointments but i’m not as worried going back for a clean and check up in 6 months time.
Kitty K. profile picture
Kitty K.
1 year ago
I was overwhelmed by how straight up Dr Shiv was with information about my questions regarding dental implants. I appreciate this kind of service. Everything was explained and also typed up to take home so there was no misunderstanding in costs, procedures etc. Natasha backed everything up while discussing other parts of the whole treatment, costs etc. I recommend Serenity Dental for these reasons and the whole feeling of the place was comfortable.
Kara M. profile picture
Kara M.
1 year ago
100% Recommend Dr Nanci and her team at Serenity Dental. She is so kind and professional. I love how the rooms and set up too, as they are so colourful and welcoming. I think its great that theres a TV on the roof to watch while the dental work is being carried out. I'll definitely be going back here for any future dental work 😀
Kimberley B. profile picture
Kimberley B.
1 year ago
I had a great experience seeing Dr Nanci. She was very caring & thorough during my check-up and took the time to clearly explain the condition of my teeth. I really appreciated the helpful tips she gave me on how to better care for my teeth.
I highly recommend Serenity Dental.
dannielle W. profile picture
dannielle W.
1 year ago
Dr Nanci and her team are amazing! She explained everything involved in my treatment plan so that I knew what to expect and did a wonderful job of making me feel comfortable before a procedure.
Absolutely recommend Serenity and the team.
Kathleen J. profile picture
Kathleen J.
1 year ago
Dr In Ho is an absolute asset to Serenity Dental. He is kind, compassionate and very thorough. He explained everything and was very patient with my heightened dental anxiety during my visit. I would trust Dr In Ho with any member of my family without any hesitation . Truly am.. VERY IMPPRESSED. Dr In Ho will be whom I will recommend to my friends from now on.. if Dr Shiv is fully booked.. as will all my friends. Amazing!
Lana M. profile picture
Lana M.
1 year ago
Dr Nanci is amazing!! Very thorough! I went to visit for a second opinion and I’m very happy with the care I was given. Reception girls are wonderful they were happy to answer all my questions and nothing seemed too hard for them. Will be moving my family to this dental practice.
Amanda S. profile picture
Amanda S.
1 year ago
Dr. Shiv and the entire team are absolutely fantastic! Calm, professional, and always reassuring. I can't help but smile all the time with what’s been achieved with my teeth — I'm genuinely so impressed. I’d highly recommend them in a heartbeat!
B D. profile picture
B D.
1 year ago
A very lovely team at Serenity. My experience with Doctor Nanci was delightful. She is extremely talented, insightful and honest with her work. She helped get my front teeth symmetrical again and I love that such a small change has made me love my smile even more. Also, I appreciate Nanci making me feel like a big brave boy through the whole appointment.
Highly recommend :)
Summer S. profile picture
Summer S.
1 year ago
Amazing experience! The team at Serenity Dental did a wonderful job. It had been about 10 years since I’d been to the dentist (dental anxiety) and they made the experience sooo easy and relaxed. Lovely office, convenient parking, and all round pleasant experience. I’m so impressed with how professional and thorough they are with treatment. I’ve definitely found my new dental office!
Colin B. profile picture
Colin B.
2 years ago
Problem solved. Good experience all round.
Cherie profile picture
Cherie
2 years ago
I have recently been going to Serenity Dental in Rockhampton, seeing Dr. Nanci. Amazing. Dr. Nanci is so friendly and I couldnt be happier with my recent dental outcome. The BEST.....
Liberty T. profile picture
Liberty T.
2 years ago
Dr Sunita and Dr Shiv working together with my treatment plan made me feel so acknowledged, I'm so pedantic with my teeth and I felt no judgement at all
Carl P. profile picture
Carl P.
2 years ago
james D. profile picture
james D.
2 years ago
Dr. Nancy
I am a very nervous dental patient and these guys just make you feel so relaxed
Jack S. profile picture
Jack S.
2 years ago
My experience was great. Very professional service and great staff.
Pete M. profile picture
Pete M.
2 years ago
Incredible! Everything about Serenity Dental exceeds my expectations. Kind, professional, honest and competitive prices. My whole family has converted to Serenity and I have convinced friends to give them a go. I have a crippling fear of dentists and Serenity have worked compassionately with me to great outcomes and I no longer despair to get dental healthcare. Honestly, such a great team.
Georgie S. profile picture
Georgie S.
2 years ago
Matt D. profile picture
Matt D.
2 years ago
Selma profile picture
Selma
2 years ago
Dr Nanci is very good she makes you, feel relaxed and comfortable. Well recommended! 10 out of 10!
Nanci and Zoe were so gentle and my teeth are really clean!! Very easy to chat with I’m so happy 😋
Hannah S. profile picture
Hannah S.
2 years ago
I visited on Monday 24/02 and had Dr Nanci and her assistant (unsure of their name) do some dental work for me. They were absolutely wonderful! Couldn’t recommend Serenity Dental enough 😊
Katie R. profile picture
Katie R.
2 years ago
Amazing. Life changing. So happy.
Serenity is so professional, caring, understanding.
Barbara B. profile picture
Barbara B.
2 years ago
Gracie profile picture
Gracie
2 years ago
I had to make an emergency appointment when I broke my front teeth. Dr Nanci was wonderful and reassuring, fixed my teeth asap, couldn’t be more thankful for her work.
5 stars all the way. Thanks serenity dental.
Having had really bad dental experiences in the past, I had not been to the dentist in over 5 years. It needed to be done and I'm really happy I went with Dr Nanci and Serenity Dental. She explained everything she was doing, was as minimally invasive as possible, and made me feel comfortable and affirmed despite my anxiety and fears. No judgement or disappointment in poor habits, just how best to move forward. I will definitely be a regular patient in the future thanks to her.
Julie R. profile picture
Julie R.
2 years ago
I am fine thanks
Richelle M. profile picture
Richelle M.
2 years ago
joann profile picture
joann
2 years ago
The best dentist in Rockhampton
Karen F. profile picture
Karen F.
2 years ago
Dr nanci made me feel very comfortable through my clean an checkup . Very informative all they way through each process before starting. . Was advised advised if I felt any pain to let her know an she made adjustments. Recommended over the counter toothpastes for my sensitive teeth. All in all not afraid dentists any more thanks to serenity
hamish L profile picture
hamish L
2 years ago
Awesome dentist, Modern and clean facilities
Makayla G. profile picture
Makayla G.
2 years ago
The BEST with kids! Was quoted double the amount by a previous dentist who wanted to put some my son (4) under general anesthetic for dental work as he was scared, this lady done the work without him having to be put under and talked him through the whole process and made him feel super comfortable.
Annemarie C. profile picture
Annemarie C.
2 years ago
Really grateful for Dr Nanci who didnt push to perform a procedure on my daughter. Sje really is amazing with kids. And adults too.
Happy customer.
Taylor P. profile picture
Taylor P.
2 years ago
Absolutely brilliant!!!! Thankyou!!!!!
Sharon M. profile picture
Sharon M.
2 years ago
I would definitely recommend Dr Nanci at Serenity Dental!! As an absolutely terrified patient I had not been to a dentist for years. Dr Nanci was absolutely wonderful. She was kind and patient and reassured me throughout the procedure. All of the staff are friendly and accommodating, making the whole experience much more comfortable.
Sharai P. profile picture
Sharai P.
2 years ago
I had an exceptional experience at Serenity Dental during my first visit, thanks to Dr. Nanci and Dayna. They were incredibly welcoming, providing outstanding service from start to finish. Both were professional, friendly, and helpful, making me feel at ease right away. The service was prompt, and the whole experience exceeded my expectations. I highly recommend Serenity Dental for all your dental care needs—truly a splendid practice with an amazing team!
Gillian C. profile picture
Gillian C.
2 years ago
One of the best dentists I have ever been too. I am in remission from cancer and the advice I received for taking care of my teeth after chemotherapy and radiation from this dentist was invaluable. I opted for Happy Gas and did not regret my decision. After many months of needles and pain I wasn't ready for any more pain and discomfort. The gas was fantastic and I didn't feel a thing. I am 69 years of age and sick of dentists telling me that I do not need gas and then putting me through pain and not stopping even when I put my hand up to ask them to stop for a moment because they are probably hitting a nerve. Sick of being told to stop being a wuss and I don't need the gas. It was only for children.
Dr Nanci was fantastic. Kind, informative, gentle and just a really nice person to manage your teeth. Did not hesitate to give me the gas when I asked for it. Reception girls also lovely and welcoming. No question too hard to answer. Full report on the state of your teeth when finished. First dentist to finally tell me how to clean my bridge which was done many years ago. This is definitely my now go to dentist and I am thrilled to now not be anxious to go next time. Very, very happy with this dental practice and would recommend this practice to anyone especially if you have put off going. They are very gentle and understanding. I might have a chance of keeping my teeth a lot longer now because I won't put off going until it is too late. You won't regret going to Dr Nanci.
Glenys K. profile picture
Glenys K.
2 years ago
I'm generally not a good dental patient, with high anxiety and white knuckles. I'm so bad with my fear of dental visits that it's been 10 years since I last sat in a dentist chair.
After 10 years I figured it was time so yesterday I saw Dr Nanci at Serenity Dental. I had the usual anxiety to start with, but Dr Nanci talked me through things before we even started, which helped to relax me a bit. The examination was gentle, no horrible prodding with that sharp tool I used to get. I felt so relieved, and was happy to go ahead with the clean that I needed. That too was without pain and I found I was fairly relaxed by the time we were finished. I actually left the dentist feeling happy and calm. I have no problem saying I'll be going back to see Dr Nanci in 6 months and I know I won't have that terrible anxiety and fear any more.
I totally recommend Dr Nanci at Serenity Dental.
Nicole H. profile picture
Nicole H.
2 years ago
It was my first visit to Serenity Dental on December 4. Overall, it was a good experience. I was extremely happy to learn that they offer same-day crown service. Dr. Shiv Pillay was excellent and gentle, and he explained every step, which made me feel comfortable. The service was amazing and so convenient. I highly recommend this practice if you need same-day crowns.